TERMS AND CONDITIONS
EGG-STRA BOUNCY INFLATABLE BALL PIT
1. The EGG-STRA BOUNCY INFLATABLE BALL PIT ['Event'] is open to all FRx members and their immediate family and is held from 13 to 19 April 2026 at Waterway Point, Level 1 Village Square from 11am to 9pm.
2. BOOKING & CANCELLATION
2.1 From 27 March 2026 (10am), FRx Members can book a Egg-stra Bouncy Inflatable Ball Pit session at https://discover.frasersexperience.com/book/egg-stra-bouncy-fun-at-waterway-point
2.2 Shoppers will require a FRx membership to book this event. FRx membership is free and may be activated as part of the guided booking process. Individuals who are 18 years old are required to have their own FRx membership.
2.3 Booking of an event session via the FRx Event Registration portal is compulsory prior to attending the event. Sessions are available on a first-come-first-served basis.
2.4 Registration is free and no minimum spend is required to book a session. However, a single same-day transaction, with a minimum $50 spent at any participating FRx stores, via the FRx app, is required to enter the event.
2.5 This event is open to FRx Members and their children above the age of 4 years.
Children between the ages of 4 to 6 years old and below 90cm in height must always be accompanied by an adult during the 25-minute session. Accompanying adult will require a play pass.
Children must be at least 7 years of age and 90cm and above in height to participate in the event without parental accompaniment.
2.6 FRx members can only register for themselves and up to 5 children in a single booking. Any additional adults and children who would like to participate are required to make a separate booking which requires a minimum of $50 spent in a single same-day transaction to redeem a play pass at our Concierge, Level 2 (West Wing).
2.7 Shoppers will have 15 minutes to complete the booking before their selected session is released to other registrants.
2.8 Shoppers will receive a booking confirmation via email. The booking confirmation email must be presented alongside with the play pass and validated prior to entry to the event.
2.9 If you do not receive a confirmation email, please check your email junk folder.
2.10 All bookings made are final, non-refundable and non-transferable. For matters related to your booking, you may write in to promo@frasersproperty.com for further assistance.
3. EVENT DETAILS
3.1 Participants may receive a call from the event organiser via their FRx registered mobile number prior to their session timing to confirm their attendance. Participants should arrive 15 minutes prior to their registered session.
3.2 Each session will be held for a maximum of 15 minutes from its designated start time; thereafter your slot will be released and deemed as no-show.
3.3 Booking of an event session via the FRx Event Registration portal is compulsory prior to attending the event. Sessions are available on a first-come-first-served basis.
3.4 For entry, please present your registration confirmation email and the physical play pass at the event entrance.
3.5 Participants will be required to comply to the Event’s House Rule.
3.6 Sessions will be available each day from 11am to 9pm (closed for cleaning from 4pm to 5pm daily).
3.7 Each session consists of 25 minutes of play time.
3.8 Event crew shall reserves the right to request for the documents/proof of age to verify the minimum age of 4. Failing which, entry may be denied.
3.9 Socks are compulsory to enter the event, participants are encouraged to bring their own socks. Alternatively, socks are available for purchase at the event for $3 per pair. Payment may be made on-site via PayNow.
3.10 No lockers are provided. All participants are responsible for their personal belongings during the event. The Management of Frasers Property Singapore and their appointed Event Organiser will not be responsible for any personal items stolen or left within or around the premises.
3.11 The Management of Waterway Point and their appointed Event Organiser will not be liable and shall not be held responsible for any mishaps, injuries and/or loss of property arising in any way from a child and/or his/her parents/guardian’s participation in the event. Please refer to the Release, Indemnity & Waiver Form for Events at https://discover.frasersexperience.com/book/egg-stra-bouncy-fun-at-waterway-point for more information.
4. OTHERS
4.1 All other terms and conditions pertaining to the FRx Programme apply.
4.2 All personal information within the event booking will be purged from the system 12 months after the event has ended. For more details, you may refer to Frasers Property Group Privacy Policy, Privacy Policy Addendum and FRx Terms of Use.
4.3 In the event of any dispute, decisions made by the Management of Waterway Point will be final and no correspondence will be entertained.
4.4 Photographs, audio-video or other recordings of you may be taken during this event for use by the Management and/or any third parties authorised by Waterway Point for the purposes of publicising or marketing the event, including publication or broadcasts in any corporate or marketing materials. All recordings, photographs, video and reproductions of the same in any form are the property of the Management of Waterway Point and/or its authorised third parties.
4.5 Information is correct at the time of publishing. The Management of Waterway Point reserves the right to change the Terms and Conditions as it deems fit without prior notice.